FAQs
What does your fraud detection service do?
We provide daily manual monitoring of transactions from linked financial accounts via Monarch Money, detecting unauthorized activity for individuals and businesses across Bronze, Silver, and Gold tiers.
How do I get started?
Book a consultation, or contact us to get started.
there are no obligations.
What accounts are monitored?
We monitor up to 5* (Bronze), 10* (Silver), or unlimited (Gold) linked accounts, including checking, savings, and credit cards synced with Monarch.
Can you guarantee fraud prevention?
No. We detect potential fraud but cannot guarantee prevention or recovery of funds,
which depends on you and your financial institution along with timely reporting
(60 days for individuals, 24 hours for businesses).
Is my data secure?
Yes. Your data is handled securely through Monarch Money, monday.com (256-bit encryption), and Squarespace Payments. We don’t sell or share it, per our Privacy Policy.
What if I have issues or questions?
Contact our Support Team at support@rlnrdocuservice.com or fill out our contact form. We’re here to assist!
Can I cancel my subscription?
Yes, either party can terminate at anytime with no fees.
We retain data for 30 days post-cancellation.
*only represents individual clients.